• The value of great client communication,
• Strong client compliance,
• interoffice civility,

Or just want to bring a fresh breath of enthusiasm and perspective to your practice, Bash is an excellent choice for your next team meeting.

Use the links below to explore all the lectures that Bash can do for your practice, then reach out to him by phone or email and see how he can customize the material to meet your specific practice goals.

Four Great Favorites

Use the links below this section to explore all of Bash’s lunch and learn materials, but here are four audience favorites:

America’s Best Practices

At this stage of his career, Bash Halow has visited with more than 150 top performing veterinary hospitals. Fortunately he has been taking extensive notes and is ready to share the protocols, employee habits, and leadership styles that he believes makes these practices stand out. This lecture, that has been approved for non-medical RACE credit and covers client communication, the value of shared core beliefs, and effective workflow including changes that have been made  during the pandemic. This interactive class will breath a new life into your team, invigorate management, and set the stage for positive change. 1.5 HOURS RACE CE CREDIT

Stop Interoffice Bickering

This 2-hour workshop will rekindle dialogue, alleviate pressure, and heal old wounds. It also comes with lots of laughter and thought-provoking exercises. Includes the latest research on the negative impact of interoffice bickering and how to end it at your veterinary practice! 1.5 HOURS RACE CE CREDIT.

Effective Client Communication

An audience favorite for years, this lecture includes hilarious taped calls to veterinary practices to stimulate thought on why we say what we say to clients and how to improve. We’ll touch on verbal and nonverbal language, the power of strong recommendations, and teach attendees how to effectively communicate with one another.  This lecture includes plenty of material for those of us that work in the rooms as well as on the phones.  Bring the entire practice crew! 1.5 HOURS RACE CE CREDIT.

Increase Compliance

Do you have a team that hates ‘to sell’?  Halow provides veterinary professionals an approach to compliance that appeals to their basic instincts to help clients and pets, to be generous, and to feel as though they are making a difference. Both introverts and extroverts will learn comfortable ways to talk to clients about service and products and not feel ‘pushy’.  Also includes management tips on what leaders can do behind the scenes to improve sales growth and an exercise on how to review estimates with pet owners.  Invite the team that’s focused on improved FTHW or pain management medication sales.