by Bash Halow | Oct 14, 2024 | Uncategorized
Despite complaints of burnout, employee unhappiness, lackluster retention, and lower productivity, American veterinary hospitals persist in an outdated approach to hiring, training, reviewing, and disciplining team members. Should we continue to lead with HR practices...
by Bash Halow | Oct 12, 2024 | Uncategorized
OSHA safety training can be so much more than fulfilling a government mandate. With the right approach, regular staff training on safety saves money, binds teams, improves workflow, and underlines your concern for employees’ wellbeing. Here are some ways to...
by Bash Halow | Sep 11, 2024 | Uncategorized
What are the biggest obstacles standing in the way of your success as a veterinary business owner, leader or support team member? Chronic doctor shortages and a lack of qualified, trained team members? A sense that you are spread too thin between your roles as owner,...
by Bash Halow | Sep 10, 2024 | Uncategorized
Before building (or buying!) a training manual for a veterinary hospital, think about what you’re ultimately training, who you are training, and how students best learn. They got a manual, a checklist of things they were supposed to know, and four weeks...
by Bash Halow | Apr 18, 2024 | Uncategorized
Monitoring Your Practice’s Financial Health Every practice leader should familiarize themselves with the following financial and PIMS reports, learn what they represent, and start evaluating each for change over time. Never mind that you don’t have...
by Bash Halow | Jan 13, 2024 | Uncategorized
In my capacity as a business advisor, I have observed dozens, if not hundreds of client exchanges in the exam room. One misunderstanding is the notion that more client education = better service. More Client Education ≠ Better Service Education, in the...
